Groups API FAQ

Updated: May 21, 2026

What happens when I delete a group?

• No members, including you, will be able to message the group.
• Cloud API delivers any messages or statuses it received before you deleted the group, so you may still receive webhooks for those messages or statuses.

Why can't a participant join the group using my invite link?

Some possible reasons include:

• The invite link might have been deleted.
• You removed the participant from the group previously.
• The group is already full.

How can I send my invite link to users?

• You can send the invite link over a 1:1 conversation.
• A new utility template is available in the Template Library⁠ to send group invite links.
• You can also create custom, free-form marketing templates.

What countries is Groups available in?

• Groups is available in all countries Cloud API is available in.