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WhatsApp Cloud API - WhatsApp Business Profile API

Version

v23.0

Copy for LLM

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API for managing WhatsApp Business Profile information including business details,

contact information, and profile settings.

This endpoint allows businesses to retrieve and update their WhatsApp Business Profile

information, including business description, contact details, address, and other

profile settings essential for customer communication.

Base URL

| | | | https://graph.facebook.com |

Endpoints

| | | | GET | /{Version}/{Phone-Number-ID}/whatsapp_business_profile | | POST | /{Version}/{Phone-Number-ID}/whatsapp_business_profile |


GET /{Version}/{Phone-Number-ID}/whatsapp_business_profile

Retrieve comprehensive information about a WhatsApp Business Profile, including

business details, contact information, and profile settings.

Use Cases:

  • Retrieve current business profile information
  • Check business contact details and settings
  • Verify business vertical and website information
  • Get profile picture URL and about section

Rate Limiting:

Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.

Caching:

Business profile information can be cached for moderate periods, but should be

refreshed periodically to ensure accuracy.

Request Syntax

GET /{Version}/{Phone-Number-ID}/whatsapp_business_profile

Try it

Select language

cURLJavaScriptPython


curl --request GET \  
  --url 'https://graph.facebook.com/{Version}/{Phone-Number-ID}/whatsapp_business_profile' \  
  --header 'Authorization: Bearer <Token>' \  
  --header 'Content-Type: application/json' \  
  --data '{}'

Select status code

200400401403404422429500


{  
  "business_profile_details": {  
    "summary": "Complete business profile information",  
    "value": {  
      "data": [  
        {  
          "business_profile": {  
            "messaging_product": "whatsapp",  
            "about": "Welcome to our business! We provide excellent service.",  
            "address": "123 Business Street, City, State 12345",  
            "description": "We are a leading provider of quality products and services.",  
            "email": "contact@business.com",  
            "profile_picture_url": "https://pps.whatsapp.net/v/profile_picture_url",  
            "websites": [  
              "https://www.business.com",  
              "https://www.facebook.com/business"  
            ],  
            "vertical": "RESTAURANT"  
          }  
        }  
      ]  
    }  
  }  
}

Header Parameters


User-Agentstring

The user agent string identifying the client software making the request.

Authorizationstring·required

Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token.

Content-TypeOne of "application/json", "application/x-www-form-urlencoded", "multipart/form-data"·required

Media type of the request body

Path Parameters


Versionstring·required

Graph API version to use for this request. Determines the API behavior and available features.

Phone-Number-IDstring·required

Your WhatsApp Business phone number ID. This ID represents the phone number

status entity and can be obtained from your WhatsApp Business Account phone numbers list.

Query Parameters


fieldsstring

Comma-separated list of fields to include in the response. If not specified,

default fields will be returned (messaging_product, about, address, description, email, profile_picture_url, websites, vertical).

Available fields: messaging_product, about, address, description, email, profile_picture_url, websites, vertical

Responses


Retrieve comprehensive information about a WhatsApp Business Profile, including

business details, contact information, and profile settings.

Use Cases:

  • Retrieve current business profile information
  • Check business contact details and settings
  • Verify business vertical and website information
  • Get profile picture URL and about section

Rate Limiting:

Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.

Caching:

Business profile information can be cached for moderate periods, but should be

refreshed periodically to ensure accuracy.

200

Successfully retrieved WhatsApp Business Profile information

Content Type: application/json

Schema: WhatsAppBusinessProfileResponse

Show child attributes


WhatsAppBusinessProfileResponse


dataarray of object

Show child attributes


data[]object

Show child attributes


business_profileWhatsAppBusinessProfile

WhatsApp Business Profile information and settings

Show child attributes


messaging_product"whatsapp"·required

The messaging service used for the request


aboutstring

The text to display in business profile's About section


addressstring

The address of the business


descriptionstring

Description of the business


emailstring (email)

The contact email address of the business


profile_picture_urlstring (uri)

URL of the business profile picture


websitesarray of string (uri)

URLs associated with the business

Show child attributes


websites[]string (uri)


verticalWhatsAppBusinessVertical

The industry type of the business

400

Bad Request - Invalid parameters or malformed request

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

401

Unauthorized - Invalid or missing access token

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

403

Forbidden - Insufficient permissions or access denied

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

404

Not Found - Phone Number ID does not exist or is not accessible

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

422

Unprocessable Entity - Request parameters are valid but cannot be processed

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

429

Too Many Requests - Rate limit exceeded

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

500

Internal Server Error - Unexpected server error

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

Select language

cURLJavaScriptPython


curl --request GET \  
  --url 'https://graph.facebook.com/{Version}/{Phone-Number-ID}/whatsapp_business_profile' \  
  --header 'Authorization: Bearer <Token>' \  
  --header 'Content-Type: application/json' \  
  --data '{}'

Select status code

200400401403404422429500


{  
  "business_profile_details": {  
    "summary": "Complete business profile information",  
    "value": {  
      "data": [  
        {  
          "business_profile": {  
            "messaging_product": "whatsapp",  
            "about": "Welcome to our business! We provide excellent service.",  
            "address": "123 Business Street, City, State 12345",  
            "description": "We are a leading provider of quality products and services.",  
            "email": "contact@business.com",  
            "profile_picture_url": "https://pps.whatsapp.net/v/profile_picture_url",  
            "websites": [  
              "https://www.business.com",  
              "https://www.facebook.com/business"  
            ],  
            "vertical": "RESTAURANT"  
          }  
        }  
      ]  
    }  
  }  
}

POST /{Version}/{Phone-Number-ID}/whatsapp_business_profile

Update WhatsApp Business Profile information including business details,

contact information, and profile settings.

Use Cases:

  • Update business description and contact information
  • Modify business address and website information
  • Change business vertical classification
  • Update profile picture using Resumable Upload API
  • Update profile picture and about section

Rate Limiting:

Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.

Profile Picture Updates:

To update the profile picture, first use the Resumable Upload API to obtain a

profile_picture_handle, then include it in the request.

Request Syntax

POST /{Version}/{Phone-Number-ID}/whatsapp_business_profile

Try it

Select language

cURLJavaScriptPython


curl --request POST \  
  --url 'https://graph.facebook.com/{Version}/{Phone-Number-ID}/whatsapp_business_profile' \  
  --header 'Authorization: Bearer <Token>' \  
  --header 'Content-Type: application/json' \  
  --data '{  
  "messaging_product": "whatsapp",  
  "about": "Welcome to our business! We provide excellent service.",  
  "address": "123 Business Street, City, State 12345",  
  "description": "We are a leading provider of quality products and services.",  
  "email": "contact@business.com",  
  "profile_picture_handle": "4:VGVzdC5wbmc=:aW1hZ2UvanBlZw==:ARat4Mt-L09JON3f30SmDkdyPSuyBkDDYiB4TFXuXISjdgHoNp2b7j882_9Jzr2tPrdKxi92UygyVzTivJiOvmebMpZ6MIjTik3gTyI3ZCQAgQ:e:1659995302:2022308451254161:636685196:ARZf1ftR5N6-qSLtklU",  
  "websites": [  
    "https://www.business.com",  
    "https://www.facebook.com/business"  
  ],  
  "vertical": "RESTAURANT"  
}'

Select status code

200400401403404422429500


{  
  "profile_update_success": {  
    "summary": "Successful profile update",  
    "value": {  
      "success": true  
    }  
  }  
}

Header Parameters


User-Agentstring

The user agent string identifying the client software making the request.

Authorizationstring·required

Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token.

Content-TypeOne of "application/json", "application/x-www-form-urlencoded", "multipart/form-data"·required

Media type of the request body

Path Parameters


Versionstring·required

Graph API version to use for this request. Determines the API behavior and available features.

Phone-Number-IDstring·required

Your WhatsApp Business phone number ID. This ID represents the phone number

status entity and can be obtained from your WhatsApp Business Account phone numbers list.

Request BodyRequired


Content Type: application/json

Schema: WhatsAppBusinessProfileUpdateRequest

Show child attributes


WhatsAppBusinessProfileUpdateRequest


messaging_product"whatsapp"·required

The messaging service used for the request


aboutstring

The text to display in business profile's About section


addressstring

The address of the business


descriptionstring

Description of the business


emailstring (email)

The contact email address of the business


profile_picture_handlestring

The handle of the profile picture generated from Resumable Upload API


websitesarray of string (uri)

URLs associated with the business

Show child attributes


websites[]string (uri)


verticalWhatsAppBusinessVertical

The industry type of the business

Responses


Update WhatsApp Business Profile information including business details,

contact information, and profile settings.

Use Cases:

  • Update business description and contact information
  • Modify business address and website information
  • Change business vertical classification
  • Update profile picture using Resumable Upload API
  • Update profile picture and about section

Rate Limiting:

Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.

Profile Picture Updates:

To update the profile picture, first use the Resumable Upload API to obtain a

profile_picture_handle, then include it in the request.

200

Successfully updated WhatsApp Business Profile

Content Type: application/json

Schema: WhatsAppBusinessProfileUpdateResponse

Show child attributes


WhatsAppBusinessProfileUpdateResponse


successboolean

Indicates whether the update was successful

400

Bad Request - Invalid parameters or malformed request

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

401

Unauthorized - Invalid or missing access token

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

403

Forbidden - Insufficient permissions or access denied

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

404

Not Found - Phone Number ID does not exist or is not accessible

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

422

Unprocessable Entity - Request parameters are valid but cannot be processed

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

429

Too Many Requests - Rate limit exceeded

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

500

Internal Server Error - Unexpected server error

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

Select language

cURLJavaScriptPython


curl --request POST \  
  --url 'https://graph.facebook.com/{Version}/{Phone-Number-ID}/whatsapp_business_profile' \  
  --header 'Authorization: Bearer <Token>' \  
  --header 'Content-Type: application/json' \  
  --data '{  
  "messaging_product": "whatsapp",  
  "about": "Welcome to our business! We provide excellent service.",  
  "address": "123 Business Street, City, State 12345",  
  "description": "We are a leading provider of quality products and services.",  
  "email": "contact@business.com",  
  "profile_picture_handle": "4:VGVzdC5wbmc=:aW1hZ2UvanBlZw==:ARat4Mt-L09JON3f30SmDkdyPSuyBkDDYiB4TFXuXISjdgHoNp2b7j882_9Jzr2tPrdKxi92UygyVzTivJiOvmebMpZ6MIjTik3gTyI3ZCQAgQ:e:1659995302:2022308451254161:636685196:ARZf1ftR5N6-qSLtklU",  
  "websites": [  
    "https://www.business.com",  
    "https://www.facebook.com/business"  
  ],  
  "vertical": "RESTAURANT"  
}'

Select status code

200400401403404422429500


{  
  "profile_update_success": {  
    "summary": "Successful profile update",  
    "value": {  
      "success": true  
    }  
  }  
}

Authentication

| | | | Scheme | Type | Location | | bearerAuth | HTTP Bearer | Header: Authorization |

Usage Examples

bearerAuth:

Include Authorization: Bearer your-token-here in request headers

Global Authentication Requirements

All endpoints require:

bearerAuth

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