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WhatsApp Business Multi-Partner Solutions - Send Deactivation Request API

Version

v23.0v24.0v25.0

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API for sending deactivation requests for Multi-Partner Solutions.

This endpoint allows solution partners to request deactivation of their

Multi-Partner Solutions.

Base URL

| | | | https://graph.facebook.com |

Endpoints

| | | | POST | /{Version}/{Solution-ID}/send_deactivation_request |


POST /{Version}/{Solution-ID}/send_deactivation_request

Submit a deactivation request for a Multi-Partner Solution. This initiates

a workflow to transition the solution from its current state to deactivated,

following proper business validation and approval processes.

Use Cases:

  • Request deactivation of an active Multi-Partner Solution
  • Initiate solution lifecycle transition management
  • Trigger business workflow for solution deactivation approval

Business Logic:

  • Solution must be in ACTIVE or INITIATED state to be eligible for deactivation
  • Deactivation requests are processed asynchronously
  • Solution status will transition to PENDING_DEACTIVATION during processing
  • Final deactivation requires business approval workflow completion

Rate Limiting:

Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.

Request Syntax

POST /{Version}/{Solution-ID}/send_deactivation_request

Try it

Select language

cURLJavaScriptPython


curl --request POST \  
  --url 'https://graph.facebook.com/{Version}/{Solution-ID}/send_deactivation_request' \  
  --header 'Authorization: Bearer <Token>' \  
  --header 'Content-Type: application/json' \  
  --data '{}'

Select status code

200400401403404422500


{  
  "success": true  
}

Header Parameters


User-Agentstring

The user agent string identifying the client software making the request.

Authorizationstring·required

Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token.

Path Parameters


Versionstring·required

Graph API version to use for this request. Determines the API behavior and available features.

Solution-IDstring·required

Your Multi-Partner Solution ID. This ID is provided when you create the solution

and can be found in your Partner Dashboard or through solution management APIs.

Responses


Submit a deactivation request for a Multi-Partner Solution. This initiates

a workflow to transition the solution from its current state to deactivated,

following proper business validation and approval processes.

Use Cases:

  • Request deactivation of an active Multi-Partner Solution
  • Initiate solution lifecycle transition management
  • Trigger business workflow for solution deactivation approval

Business Logic:

  • Solution must be in ACTIVE or INITIATED state to be eligible for deactivation
  • Deactivation requests are processed asynchronously
  • Solution status will transition to PENDING_DEACTIVATION during processing
  • Final deactivation requires business approval workflow completion

Rate Limiting:

Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.

200

Successfully submitted deactivation request

Content Type: application/json

Schema: SuccessResponse

Show child attributes


SuccessResponse


successboolean·required

Indicates whether the operation was successful

400

Bad Request - Invalid parameters or malformed request

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

401

Unauthorized - Invalid or missing access token

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

403

Forbidden - Insufficient permissions or access denied

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

404

Not Found - Solution ID does not exist or is not accessible

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

422

Unprocessable Entity - Solution is not eligible for deactivation

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

500

Internal Server Error - Unexpected server error

Content Type: application/json

Schema: GraphAPIError

Show child attributes


GraphAPIError


errorobject·required

Show child attributes


messagestring·required

Human-readable error message


typestring·required

Error category type


codeinteger·required

Numeric error code


error_subcodeinteger

More specific error subcode when available


fbtrace_idstring

Unique identifier for debugging and support requests with Meta


is_transientboolean

Indicates whether this error is temporary and the request should be retried


error_user_titlestring

User-friendly error title for display purposes


error_user_msgstring

User-friendly error message for display purposes

Select language

cURLJavaScriptPython


curl --request POST \  
  --url 'https://graph.facebook.com/{Version}/{Solution-ID}/send_deactivation_request' \  
  --header 'Authorization: Bearer <Token>' \  
  --header 'Content-Type: application/json' \  
  --data '{}'

Select status code

200400401403404422500


{  
  "success": true  
}

Authentication

| | | | Scheme | Type | Location | | bearerAuth | HTTP Bearer | Header: Authorization |

Usage Examples

bearerAuth:

Include Authorization: Bearer your-token-here in request headers

Global Authentication Requirements

All endpoints require:

bearerAuth

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