Manage WhatsApp Business accounts

Updated: Jun 28, 2026

Embedded signup v2 will be deprecated on October 15, 2026. Migrate your integration to v4 before that date to avoid disruption. See Versions for the full upgrade path.

This document describes how to use the Client WhatsApp Business Accounts API, Owned WhatsApp Business Accounts API, and WhatsApp Business Account API to manage your clients' WhatsApp Business accounts.

The API calls on this page use the whatsapp_business_management permission to access WABAs not owned by your business. If your app lacks Advanced access for this permission, these calls return error code 200. See App Review to request Advanced access.

Get shared WABA ID with access token

After a business finishes the Embedded Signup flow, you can get the shared WABA ID using the returned accessToken with the Debug Token endpoint. Include your System User access token in a request header prepended with Authorization: Bearer for this API call.

Request syntax

GET https://graph.facebook.com/v25.0/debug_token
  ?input_token=<TOKEN_RETURNED_FROM_SIGNUP_FLOW>

Sample request

curl \
'https://graph.facebook.com/v25.0/debug_token?input_token=EAAFl...' \
-H 'Authorization: Bearer EAAJi...'

Sample response

{  
  "data" : {  
    "app_id" : "670843887433847",  
    "application" : "JaspersMarket",  
    "data_access_expires_at" : 1672092840,  
    "expires_at" : 1665090000,  
    "granular_scopes" : [  
      {  
        "scope" : "whatsapp_business_management",  
        "target_ids" : [  
          "102289599326934", // ID of newest WABA to grant app whatsapp_business_management  
          "101569239400667"  
        ]  
      },  
      {  
        "scope" : "whatsapp_business_messaging",  
        "target_ids" : [  
          "102289599326934",  
          "101569239400667"  
        ]  
      }  
    ],  
    "is_valid" : true,  
    "scopes" : [  
       "whatsapp_business_management",  
       "whatsapp_business_messaging",  
       "public_profile"  
    ],  
    "type" : "USER",  
    "user_id" : "10222270944537964"  
  }  
}

Each object in the granular_scopes array identifies the IDs of every WABA that has granted your app a given permission (scope). IDs for the most recently onboarded WABAs appear first, so capture the first ID in the target_ids array for the whatsapp_business_management scope.

Get list of shared WABAs

Use the Client WhatsApp Business Accounts API to retrieve a list of all the WABAs assigned to or shared with your business portfolio after the business completes the Embedded Signup flow.

You can call this API periodically to track WABAs shared with you as a fallback to the Debug Token endpoint approach described in Get shared WABA ID with access token.

For available WABA fields, see the WhatsApp Business account reference.

Request syntax

GET https://graph.facebook.com/v25.0/<BUSINESS_PORTFOLIO_ID>/client_whatsapp_business_accounts

Sample request

curl \
'https://graph.facebook.com/v25.0/805021500648488/client_whatsapp_business_accounts/' \
-H 'Authorization: Bearer EAAJi...'

Sample response

{  
  "data": [  
    {  
      "id": "1906385232743451",  
      "name": "My WhatsApp Business Account",  
      "currency": "USD",  
      "timezone_id": "1",  
      "message_template_namespace": "abcdefghijk_12lmnop"  
    },  
    {  
      "id": "1972385232742141",  
      "name": "My Regional Account",  
      "currency": "INR",  
      "timezone_id": "5",  
      "message_template_namespace": "12abcdefghijk_34lmnop"  
    }  
  ],  
  "paging": {  
    "cursors": {  
      "before": "abcdefghij",  
      "after": "klmnopqr"  
    }  
  }  
}

Understanding shared WABAs

Permissions

As a partner, you have the following permissions in a shared WABA:

• Add phone numbers
• Create templates
• Send messages to customers
• Assign users to the account
• Access metrics
• View payment information

Your clients onboarding via Embedded Signup can see and do the following:

Category	What can businesses see?
Insights	Messaging, cost, and quality state changes.
Quality	Quality statuses and ratings.

Category	What can businesses do?
Assets	Add and manage phone numbers and templates.
WABA management	Unshare WABA with a Solution Partner, delete WABA, and change settings.
Integration with other Meta products	Integrate with Ads that Click to WhatsApp.

You cannot disable what your clients can see or do, or customize their views.

Your clients can visit Manage your WhatsApp Solution Partner's permissions⁠ for more information.

Notifications

You receive relevant notifications via webhooks and through Meta Business Suite when:

• A client shares a WABA.
• Messaging limits or quality rating changes for a client's WABA.
• A phone number display name or a template is approved.

If a client leaves the Embedded Signup flow before completing it, the client may have shared the WABA but the phone number's certificate may not be ready. Without a ready certificate, you cannot register the number for API use. Reach out to the client to help them complete the Embedded Signup flow.

Get list of owned WhatsApp Business accounts

Use the Owned WhatsApp Business Accounts API to get a list of the WABAs that your business owns. For the request, use your system user's access token.

Request syntax

GET https://graph.facebook.com/v25.0/<BUSINESS_PORTFOLIO_ID>/owned_whatsapp_business_accounts

Sample request

curl \
'https://graph.facebook.com/v25.0/805021500648488/owned_whatsapp_business_accounts/' \
-H 'Authorization: Bearer EAAJi...'

Sample response

{  
  "data": [  
    {  
      "id": "1906385232743451",  
      "name": "My WhatsApp Business Account",  
      "currency": "USD",  
      "timezone_id": "1",  
      "message_template_namespace": "abcdefghijk_12lmnop"  
    },  
    {  
      "id": "1972385232742141",  
      "name": "My Regional Account",  
      "currency": "INR",  
      "timezone_id": "5",  
      "message_template_namespace": "12abcdefghijk_34lmnop"  
    }  
  ],  
  "paging": {  
    "cursors": {  
      "before": "abcdefghij",  
      "after": "klmnopqr"  
    }  
  }  
}

Filter WABAs by creation time

You can filter client and owned WhatsApp Business accounts based on their creation time using the Owned WhatsApp Business Accounts API. Use the parameters listed below.

Request syntax

GET https://graph.facebook.com/v25.0/<BUSINESS_PORTFOLIO_ID>/owned_whatsapp_business_accounts
  ?filtering=<FILTERING>

The filtering value can be an array containing a single object comprised of the following properties:

Filtering object properties

Name	Description
field	Contains the field being used for filtering. Set to creation_time.
operator	Contains how you want to filter the accounts. Supported values: * LESS_THAN * GREATER_THAN
value	A UNIX timestamp to filter on.

Sample object

[  
  {  
    "field" : "creation_time",  
    "operator" : "GREATER_THAN",  
    "value" : "1604962813"  
  }  
]

Sample request

curl \
'https://graph.facebook.com/v25.0/805021500648488/owned_whatsapp_business_accounts?filtering=%5B%7B%22field%22%3A%22creation_time%22%2C%22operator%22%3A%22GREATER_THAN%22%2C%22value%22%3A%221604962813%22%7D%5D' \
-H 'Authorization: Bearer EAAJi...'

Sample response

{
  "data": [
    {
      "id": "12312321312",
      "name": "test",
      "currency": "USD",
      "timezone_id": "1",
      "message_template_namespace": "46fe_814"
    }
  ],
  "paging": {
    "cursors": {
      "before": "QVFIUm9",
      "after": "QVFIUklX"
    },
    "next": "https://graph.facebook.com/v25.0/"
  }
}

Sort WABAs by creation time

You can sort shared and owned WhatsApp Business accounts based on their creation time using the Owned WhatsApp Business Accounts API.

Request syntax

GET https://graph.facebook.com/v25.0/<BUSINESS_PORTFOLIO_ID>/owned_whatsapp_business_accounts
  ?sort=<SORT>

The sort value can be creation_time_ascending or creation_time_descending.

Sample request

curl \
'https://graph.facebook.com/v25.0/805021500648488/owned_whatsapp_business_accounts?sort=creation_time_ascending' \
-H 'Authorization: Bearer EAAJi...'

Sample response

{  
  "data": [  
    {  
      "id": "1906385232743451",  
      "name": "My WhatsApp Business Account",  
      "currency": "USD",  
      "timezone_id": "1",  
      "message_template_namespace": "abcdefghijk_12lmnop"  
    },  
    {  
      "id": "1972385232742141",  
      "name": "My Regional Account",  
      "currency": "INR",  
      "timezone_id": "5",  
      "message_template_namespace": "12abcdefghijk_34lmnop"  
    }  
  ],  
  "paging": {  
    "cursors": {  
      "before": "abcdefghij",  
      "after": "klmnopqr"  
    }  
  }  
}

Retrieve WABA review status

Use the WhatsApp Business Account API to get a WhatsApp Business account's review status by requesting the account_review_status field.

Request syntax

GET https://graph.facebook.com/v25.0/<WABA_ID>
  ?fields=account_review_status

Sample request

curl \
'https://graph.facebook.com/v25.0/106526625562206?fields=account_review_status' \
-H 'Authorization: Bearer EAAJi...'

Sample response

{  
  "account_review_status": "APPROVED",  
  "id": "1111111111111"  
}

The account_review_status property can have one of the following values: PENDING, APPROVED, and REJECTED.

See also

• Business Management API
• Reference: Business
• Reference: WhatsApp Business account