Get Started

Updated: May 21, 2026

This section will help you get started with your very first (demo) Flow.

Prerequisites

• Set up WhatsApp Business Platform⁠
  • This will give you access to the WhatsApp Manager⁠ as part of your WhatsApp Business account.
• Set up the WhatsApp Business Platform Cloud API
  • Includes setup of Meta App and phone number
• To be able to send Flows to your customers you will need to:
  • Verify your business
  • Maintain a high message quality.

Video tutorials

Introductory video tutorials to learn how to build Flows

1. Creating and sending WhatsApp Flows with message templates⁠

2. Create a new WhatsApp Flow using the Flows Builder interface⁠

3. Connecting WhatsApp Flows to an endpoint⁠

Use case guides

Once you've completed these steps, you can start to build your Flows using the following guides:

• Get Leads for Pre-Approved Loans
• Get Insurance Quote
• Collect Purchase Intent
• Personalised Offer