Appearance
Interactive media carousel messages
Updated: May 21, 2026
Interactive media carousel messages display a set of horizontally scrollable media cards. Each card can display an image or video header, body text, and either quick-reply buttons or a URL button.
For example, this is an interactive media card carousel message showing three cards in a scrollable area (highlighted by a dotted rectangle), each with an image header, body text, and URL button:
This is the same message, but using quick-reply buttons instead of URL buttons:
Components
- Messages must include between 2 and 10 cards.
- Main message body text is required.
- Main message headers, footers, and interactive components are not supported.
- Cards must include either an image or video header. Other header types are not supported.
- Card body text is optional.
- Cards must include either one URL button, or one or more quick-reply buttons. Button types and numbers must match across all cards (for example, if you define a card with 2 quick-reply buttons, all cards must define exactly 2 quick-reply buttons).
Request syntax
curl 'https://graph.facebook.com/<API_VERSION>/<BUSINESS_PHONE_NUMBER_ID>/messages' \
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer <ACCESS_TOKEN>' \
-d '
{
"messaging_product": "whatsapp",
"recipient_type": "individual",
"to": "<USER_PHONE_NUMBER>",
"type": "interactive",
"interactive": {
"type": "carousel",
"body": {
"text": "<MESSAGE_BODY_TEXT>"
},
"action": {
<!-- First card object -->
"cards": [
{
"card_index": <CARD_INDEX>,
"type": "cta_url",
"header": {
"type": "<HEADER_TYPE>",
"<HEADER_TYPE>": {
"link": "<MEDIA_ASSET_URL>"
}
},
<!-- Card body text is optional -->
"body": {
"text": "<CARD_BODY_TEXT>"
},
"action": {
<!-- Only if using a URL button -->
"name": "cta_url",
"parameters": {
"display_text": "<URL_BUTTON_LABEL>",
"url": "<URL_BUTTON_URL>"
}
<!-- Only if using one or more quick-reply buttons -->
"buttons": [
{
"type": "quick_reply",
"quick_reply": {
"id": "<QUICK_REPLY_BUTTON_ID>",
"title": "<QUICK_REPLY_BUTTON_LABEL>"
}
},
<!-- Additional quick-reply buttons would follow -->
}
},
<!-- Additional card objects would follow -->
]
}
}
}'Request parameters
| Placeholder | Description | Example value |
|---|---|---|
<ACCESS_TOKEN> String | Required. Access token. | EAAJB... |
<API_VERSION> String | Optional. API version. | v23.0 |
<BUSINESS_PHONE_NUMBER_ID> Integer | Required. Business phone number ID. | 106540352242922 |
<CARD_BODY_TEXT> String | Optional. Card body text. Max 160 characters, and up to 2 line breaks. | *Blue Echeveria*\n\nA rosette-shaped succulent with powdery blue leaves, perfect for brightening up any space. |
<CARD_INDEX> Integer | Required. Zero-index card index. Cards will appear left to right in scrollable view, starting from 0. | 0 |
<HEADER_TYPE> String | Required. Header type. Value can be: image — Indicates a card image header. video — Indicates a card video header. See Supported media types. | image |
<MEDIA_ASSET_URL> String | Required. Publicly available media asset URL. | https://www.luckyshrub.com/assets/blue-echeveria.jpeg |
<MESSAGE_BODY_TEXT> String | Required. Main message body text. Maximum 1024 characters. | Of course! Here are three of our latest arrivals, each under $25: |
<QUICK_REPLY_BUTTON_ID> String | Required if using a quick-reply button. Quick-reply button ID. Maximum 256 characters. | learn-blue-echeveria |
<QUICK_REPLY_BUTTON_LABEL> String | Required if using a quick-reply button. Quick-reply button label text. Maximum 20 characters. | Learn more |
<URL_BUTTON_LABEL> String | Required if using a URL button. URL button label text. Maximum 20 characters. | Buy now |
<URL_BUTTON_URL> String | Required if using a URL button. URL to load in the device's default web browser when tapped by the user. | https://shop.luckyshrub.com/latest/blue-echeveria |
<USER_PHONE_NUMBER> String | Required. WhatsApp user phone number. | 16505551234 |
Example requests
URL buttons example
This example request sends a media carousel message composed of 3 cards, each with an image header, card body text, and a URL button.
curl 'https://graph.facebook.com/v23.0/106540352242922/messages' \
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer EAAJB...' \
-d '
{
"messaging_product": "whatsapp",
"recipient_type": "individual",
"to": "16505551234",
"type": "interactive",
"interactive": {
"type": "carousel",
"body": {
"text": "Of course! Here are three of our latest arrivals, each under $25:"
},
"action": {
"cards": [
{
"card_index": 0,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://www.luckyshrub.com/assets/blue-echeveria.jpeg"
}
},
"body": {
"text": "*Blue Echeveria*\n\nA rosette-shaped succulent with powdery blue leaves, perfect for brightening up any space."
},
"action": {
"name": "cta_url",
"parameters": {
"display_text": "Buy now",
"url": "https://shop.luckyshrub.com/latest/blue-echeveria"
}
}
},
{
"card_index": 1,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://www.luckyshrub.com/assets/zebra-haworthia.jpeg"
}
},
"body": {
"text": "*Zebra Haworthia*\n\nStriking white stripes on deep green leaves give this compact succulent a bold, modern look."
},
"action": {
"name": "cta_url",
"parameters": {
"display_text": "Buy now",
"url": "https://shop.luckyshrub.com/latest/zebra-haworthia"
}
}
},
{
"card_index": 2,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://www.luckyshrub.com/assets/panda-plant.jpeg"
}
},
"body": {
"text": "*Panda Plant*\n\nSoft, fuzzy leaves with chocolate-brown edges—adorable and easy to care for."
},
"action": {
"name": "cta_url",
"parameters": {
"display_text": "Buy now",
"url": "https://shop.luckyshrub.com/latest/panda-plant"
}
}
}
]
}
}
}'Quick-reply buttons example
This example request sends a media carousel message composed of 3 cards, each with an image header, card body text, and two quick-reply buttons.
curl 'https://graph.facebook.com/v23.0/106540352242922/messages' \
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer EAAJB...' \
-d '
{
"messaging_product": "whatsapp",
"recipient_type": "individual",
"to": "16505551234",
"type": "interactive",
"interactive": {
"type": "carousel",
"body": {
"text": "Of course! Here are three of our latest arrivals, each under $25:"
},
"action": {
"cards": [
{
"card_index": 0,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://www.luckyshrub.com/assets/blue-echeveria.jpeg"
}
},
"body": {
"text": "*Blue Echeveria*\n\nA rosette-shaped succulent with powdery blue leaves, perfect for brightening up any space."
},
"action": {
"buttons": [
{
"type": "quick_reply",
"quick_reply": {
"id": "learn-blue-echeveria",
"title": "Learn more"
}
},
{
"type": "quick_reply",
"quick_reply": {
"id": "fav-blue-echeveria",
"title": "Add to favorites"
}
}
]
}
},
{
"card_index": 1,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://www.luckyshrub.com/assets/zebra-haworthia.jpeg"
}
},
"body": {
"text": "*Zebra Haworthia*\n\nStriking white stripes on deep green leaves give this compact succulent a bold, modern look."
},
"action": {
"buttons": [
{
"type": "quick_reply",
"quick_reply": {
"id": "learn-zebra-haworthia",
"title": "Learn more"
}
},
{
"type": "quick_reply",
"quick_reply": {
"id": "fav-zebra-haworthia",
"title": "Add to favorites"
}
}
]
}
},
{
"card_index": 2,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://www.luckyshrub.com/assets/panda-plant.jpeg"
}
},
"body": {
"text": "*Panda Plant*\n\nSoft, fuzzy leaves with chocolate-brown edges—adorable and easy to care for."
},
"action": {
"buttons": [
{
"type": "quick_reply",
"quick_reply": {
"id": "learn-panda-plant",
"title": "Learn more"
}
},
{
"type": "quick_reply",
"quick_reply": {
"id": "fav-panda-plant",
"title": "Add to favorites"
}
}
]
}
}
]
}
}
}'Example response
{
"messaging_product": "whatsapp",
"contacts": [
{
"input": "+16505551234",
"wa_id": "16505551234"
}
],
"messages": [
{
"id": "wamid.HBgLMTY0NjcwNDM1OTUVAgARGBI1RjQyNUE3NEYxMzAzMzQ5MkEA"
}
]
}