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Conversions API Gateway or Signals Gateway System Health Information
Updated: Dec 13, 2025
System Health Information is log data you can choose to send us periodically from your Gateway Products, Conversions API Gateway or Signals Gateway. System Health Information can help improve the setup onboarding flow, facilitate live troubleshooting and issue identification, and improve the product overall.
How System Health Information Works
System Health Information is an optional feature you can enable during installation by choosing 'Yes' in the SystemHealthInformation dropdown list as shown below.
After installation, System Health Information can be enabled or disabled from the Gateway Product Settings:
- Click Settings from the left navigation bar and click Updates menu:
- System Health Information toggle switch is shown at the bottom of the Updates page as shown in the screenshot below:
Use the toggle switch to enable or disable System Health Information as needed.
Types of System Health Information Data
System Health Information data includes information about your Gateway Products setup such as:
- System status: Information about the server statuses such as CPU and memory usages, SSL certificate status, and automatic update status.
- Installation: Information about the setup such as the launch time, software version, and domain name.
- Event status: Information about the processing of events within the Gateway Products. This may include event statistics such as the number of received, sent, and errored events.
- Error logs: Information about errors and failures when running, such as installation errors and event errors.